Does your business work as efficiently as it should, or have processes evolved over time based on the person carrying out the work? Do you hear comments like “we’ve always done it this way?” One of the biggest areas of waste in any company is where working practices are passed down from one employee to another with nothing written down, so each person adapts the process to their own preferred methods of working. Eventually, as a company grows, there is no consistency at all and the customer suffers. A simple process mapping exercise can help to eliminate unnecessary steps , fine tune the work being done and provide documented instructions so that new employees follow the same methodology. Elmgrove Management Consultants can help you reduce the waste of time and effort involved through inefficient processes.